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Parts parts form FW

 Post subject: Parts parts form FW
PostPosted: Mon Feb 26, 2007 5:47 am 
Purestrain
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Location: Colorado, USA
I got some badly casted parts from Forge World.

I have requested that they replacement parts.

I have attached pictures.  Do you guys think I had a valid complaint/argument?

While FW makes somw of the best looking models I find that their casting quaility is very hit and miss. soem perfect with siome just horrid.


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 Post subject: Parts parts form FW
PostPosted: Mon Feb 26, 2007 5:49 am 
Purestrain
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Location: Colorado, USA
second set.  The one cracked as I was trying to trim the flash


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 Post subject: Parts parts form FW
PostPosted: Mon Feb 26, 2007 5:51 am 
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Yep !   They should replace those ... I don't think they should give you a problem !

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 Post subject: Parts parts form FW
PostPosted: Mon Feb 26, 2007 7:54 am 
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CC, the first one got hit by Nid flak!
They shouldn't have problems replacing - valid call, I'd say.

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 Post subject: Parts parts form FW
PostPosted: Mon Feb 26, 2007 4:58 pm 
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I think you have a complaint.

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 Post subject: Parts parts form FW
PostPosted: Mon Feb 26, 2007 5:07 pm 
The top one definately looks like a torn mold and a valid complaint.


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 Post subject: Parts parts form FW
PostPosted: Mon Feb 26, 2007 6:31 pm 
Purestrain
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Location: Colorado, USA
FW replied.  They are sending replacement parts.   :)


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 Post subject: Parts parts form FW
PostPosted: Tue Feb 27, 2007 6:02 pm 
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As I said !  "Success" !  :;):

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 Post subject: Parts parts form FW
PostPosted: Tue Feb 27, 2007 10:46 pm 
Yep. I can't believe they let so many bad casts get out of those molds...


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 Post subject: Parts parts form FW
PostPosted: Wed Feb 28, 2007 10:04 am 
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I've just had to phone for a replacement Nightwing body, that one was completely unrepairable, missing half of the 'nose' and a strange 'napped' quality to the whole upper surface leaving no detail whatsoever. No problems...a new piece is being sent as we speak  :D  :D

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 Post subject: Parts parts form FW
PostPosted: Wed Feb 28, 2007 10:09 am 
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I agree, it is a real hit-miss with Forgeworld, just like GW it has a very very bad quality control.

All BFG:

Last summer :

2 Protectors: clean, excellent cast
3 Castellans: all bend and a twist in the wing

Now february;

1 Custodian: one engine came from different casting (grey instead of white). Otherwise excellent besides very much flash.
2 Emissary: engines (on hull) not that good but repairable. Very much flash and one of them very much 'dirt' on the prow. Pity.

3 Castellans: this time excellent
4 Wardens: excellent

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 Post subject: Parts parts form FW
PostPosted: Wed Feb 28, 2007 3:18 pm 
That's even more odd considering I got essentially the same mix of ships last summer, and they were superb.

I wonder what the main variable is? That drunk guy that comes in on Friday?


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 Post subject: Parts parts form FW
PostPosted: Wed Feb 28, 2007 5:37 pm 
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Some of the plastic land raiders in my SM2 box set were partially melted, as if they were warped when being taken out of the mold while still hot. A bit sad to think things haven't got any better.


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