I was guessing something had gone wrong somewhere along the lines as i've always had good service from you guys
(Also... if it's helpful i've still not received an email, you'll need to hit the grots harder...
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| Tactical Command http://www.tacticalwargames.net/taccmd/ |
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| Missing order... http://www.tacticalwargames.net/taccmd/viewtopic.php?f=76&t=20518 |
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| Author: | KivArn [ Wed Apr 06, 2011 10:40 am ] |
| Post subject: | Missing order... |
Hi, I sent you guys an email a couple of days ago to see when my order was shipped as it's been around 3 weeks now since i placed the order but i've yet to get a response... Cheers, Tim |
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| Author: | Zulu-warrior [ Wed Apr 06, 2011 11:03 am ] |
| Post subject: | Re: Missing order... |
Hey Tim I just sent you another email. Tom and I have just discovered that alot of my emails have been delayed or have infact failed to send. I am very sorry for the delay in your order. It has become my top priority to find out what went wrong and of course get them to you asap! |
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| Author: | KivArn [ Wed Apr 06, 2011 11:13 am ] |
| Post subject: | Re: Missing order... |
I was guessing something had gone wrong somewhere along the lines as i've always had good service from you guys (Also... if it's helpful i've still not received an email, you'll need to hit the grots harder... )
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| Author: | netepic [ Wed Apr 06, 2011 11:16 am ] |
| Post subject: | Re: Missing order... |
Don't say that! I handle tech support and I bruise easy :|. |
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| Author: | Zulu-warrior [ Wed Apr 06, 2011 11:18 am ] |
| Post subject: | Re: Missing order... |
Awww I already got the beat stick out... |
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| Author: | silentbob27 [ Wed Apr 06, 2011 1:29 pm ] |
| Post subject: | Re: Missing order... |
Hmm. perhaps that is why I have not heard back also. I am wanting to give you guys money (well, to trade for goods anyway)! |
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| Author: | netepic [ Wed Apr 06, 2011 2:20 pm ] |
| Post subject: | Re: Missing order... |
Hi Bob, Want to try again - situation should be resolved: Webmaster@exoduswars.com Dominic.Bellman@exoduswars.com |
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| Author: | silentbob27 [ Wed Apr 06, 2011 2:37 pm ] |
| Post subject: | Re: Missing order... |
Sent! |
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| Author: | Sawbones [ Thu Apr 07, 2011 12:17 am ] |
| Post subject: | Re: Missing order... |
Also having trouble -- ordered new Tranport Valkyries and Edenite Walkers on 7Mar2011 and no joy thus far. Also no response to first attempt to find out the order's status by means of the suggested contact e-mail and just moments ago ( before seeing this post ) made a second attempt. Now I have to order the jump troopers. |
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| Author: | Spectrar Ghost [ Thu Apr 07, 2011 12:23 am ] |
| Post subject: | Re: Missing order... |
My order from s6 took six weeks, despite being shipped within days. Customs is treating every overseas package as if it could be a printer bomb right now. Hang tight. |
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| Author: | Legion 4 [ Thu Apr 07, 2011 12:41 am ] |
| Post subject: | Re: Missing order... |
Yep !! Never had any trouble with Exodus Orders ... It's the P.O.s & Customs ... |
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| Author: | Sawbones [ Thu Apr 07, 2011 12:59 am ] |
| Post subject: | Re: Missing order... |
Yes and no... Ordered A LOT of stuff from Steel Crown over the years without any problems ever. Great customer service and generally super fast responses to any enquiries. Also I have noted that the postal delays from overseas seemed to be earlier this year around Xmas thru February. I have been rapidly getting items from the UK for the last month or so. My chief concern is that the package issue cannot be addressed if no one is aware that it is missing ( because my messages are not getting through or being responded to ) -- it is the aberration in my usual experience that had me worried. Rob |
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| Author: | netepic [ Thu Apr 07, 2011 7:40 am ] |
| Post subject: | Re: Missing order... |
Hi Rob, GMailed you as EW mail is still being quirky. |
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| Author: | Sawbones [ Fri Apr 08, 2011 12:56 am ] |
| Post subject: | Re: Missing order... |
Thanks, Tom!!! For all of your excellent customer service and quality product! Rob |
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| Author: | silentbob27 [ Fri Apr 08, 2011 2:46 pm ] |
| Post subject: | Re: Missing order... |
Got my package yesterday. These are some impressive sculpts! |
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