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FW Epic models - how do you assemble them?

 Post subject: FW Epic models - how do you assemble them?
PostPosted: Fri Dec 03, 2004 4:19 pm 
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Okay, Italy maybe a bit far for one figure :;):
Cheers.

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 Post subject: FW Epic models - how do you assemble them?
PostPosted: Fri Dec 03, 2004 4:22 pm 
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That has always been my complaint about F/W Epic ... too delicate ... Had to glue 2 of my G/K weapons too !  The Eldar models are an accident waiting to happen ! ???

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 Post subject: FW Epic models - how do you assemble them?
PostPosted: Sat Dec 04, 2004 11:53 am 
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Quote (penal battalion @ 03 2004 Dec.,16:19)
Okay, Italy maybe a bit far for one figure :;):

Well, it seems like I need to ask them, after all.

I had the opportunity to check everything yesterday evening. Not only did I find another broken piece (the exact same model broken in the exact same place...); I also discovered that two of the GK termies were entirely missing, with one blister coming with 8 figures instead of 10. :{ This puts the count at 4 missing or unusable termies out of 20. :(

I wrote to FW offering to place another order (I was planning to buy the two lighting fighters and the chaos hell talon anyway), so they can ship the missing termies along with the new order. I'll see how they reply on Monday. I must admit I'm starting to be peeved off at FW, though; this first experience has been less than stellar  :angry:


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 Post subject: FW Epic models - how do you assemble them?
PostPosted: Sat Dec 04, 2004 4:31 pm 
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I've had missing parts before with F/W, they have always made good on it. ?Right know, along with my F/W Epic, I ordered some 40K Dread arms, and they sent 2 lefts, so I'm still waiting on the right. ?I e-mail them every 4 days ... I'm betting I'll have the right arm in a few weeks ...  I'm sure they are very busy this time of year ! :o

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 Post subject: FW Epic models - how do you assemble them?
PostPosted: Tue Dec 07, 2004 8:38 am 
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Quote (penal battalion @ 03 2004 Dec.,12:20)
If it's broken, phone them. They replaced a couple of my Kroot that went the sameway.
Cheers.

Really? When 2/3 of the Russes in my order had a broken hull lascannon they did NOT  replace them.  :angry:

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 Post subject: FW Epic models - how do you assemble them?
PostPosted: Tue Dec 07, 2004 10:13 am 
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Quote (Mojarn Piett @ 07 2004 Dec.,08:38)
Quote (penal battalion @ 03 2004 Dec.,12:20)
If it's broken, phone them. They replaced a couple of my Kroot that went the sameway.
Cheers.

Really? When 2/3 of the Russes in my order had a broken hull lascannon they did NOT  replace them.  :angry:

If the only problem was the broken pieces, I'd not have bothered them. But they shipped 2 less figures than needed. If they do not reply (and thus far they didn't), I'm going to file a complaint for fraud. Paying and then NOT receiving what I bought is something which doesn't sit too well with me.


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 Post subject: FW Epic models - how do you assemble them?
PostPosted: Tue Dec 07, 2004 10:35 am 
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My experience with them has always been good, though it is rare for me to hassle them over the odd broken piece, they are VERY delicate afterall, anytime they have been missing pieces (even as simple as a couple of bases!!) the've always come through.

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