FW replied. They are sending replacement parts.
| Tactical Command http://www.tacticalwargames.net/taccmd/ |
|
| Parts parts form FW http://www.tacticalwargames.net/taccmd/viewtopic.php?f=59&t=8755 |
Page 1 of 1 |
| Author: | Cuban Commissar [ Mon Feb 26, 2007 5:47 am ] |
| Post subject: | Parts parts form FW |
I got some badly casted parts from Forge World. I have requested that they replacement parts. I have attached pictures. Do you guys think I had a valid complaint/argument? While FW makes somw of the best looking models I find that their casting quaility is very hit and miss. soem perfect with siome just horrid. |
|
| Author: | Cuban Commissar [ Mon Feb 26, 2007 5:49 am ] |
| Post subject: | Parts parts form FW |
second set. The one cracked as I was trying to trim the flash |
|
| Author: | Legion 4 [ Mon Feb 26, 2007 5:51 am ] |
| Post subject: | Parts parts form FW |
Yep ! They should replace those ... I don't think they should give you a problem ! |
|
| Author: | vanvlak [ Mon Feb 26, 2007 7:54 am ] |
| Post subject: | Parts parts form FW |
CC, the first one got hit by Nid flak! They shouldn't have problems replacing - valid call, I'd say. |
|
| Author: | Dwarf Supreme [ Mon Feb 26, 2007 4:58 pm ] |
| Post subject: | Parts parts form FW |
I think you have a complaint. |
|
| Author: | Otterman [ Mon Feb 26, 2007 5:07 pm ] |
| Post subject: | Parts parts form FW |
The top one definately looks like a torn mold and a valid complaint. |
|
| Author: | Cuban Commissar [ Mon Feb 26, 2007 6:31 pm ] |
| Post subject: | Parts parts form FW |
FW replied. They are sending replacement parts.
|
|
| Author: | Legion 4 [ Tue Feb 27, 2007 6:02 pm ] |
| Post subject: | Parts parts form FW |
As I said ! "Success" ! 
|
|
| Author: | Otterman [ Tue Feb 27, 2007 10:46 pm ] |
| Post subject: | Parts parts form FW |
Yep. I can't believe they let so many bad casts get out of those molds... |
|
| Author: | Justiniel [ Wed Feb 28, 2007 10:04 am ] |
| Post subject: | Parts parts form FW |
I've just had to phone for a replacement Nightwing body, that one was completely unrepairable, missing half of the 'nose' and a strange 'napped' quality to the whole upper surface leaving no detail whatsoever. No problems...a new piece is being sent as we speak 
|
|
| Author: | blackhorizon [ Wed Feb 28, 2007 10:09 am ] |
| Post subject: | Parts parts form FW |
I agree, it is a real hit-miss with Forgeworld, just like GW it has a very very bad quality control. All BFG: Last summer : 2 Protectors: clean, excellent cast 3 Castellans: all bend and a twist in the wing Now february; 1 Custodian: one engine came from different casting (grey instead of white). Otherwise excellent besides very much flash. 2 Emissary: engines (on hull) not that good but repairable. Very much flash and one of them very much 'dirt' on the prow. Pity. 3 Castellans: this time excellent 4 Wardens: excellent |
|
| Author: | Otterman [ Wed Feb 28, 2007 3:18 pm ] |
| Post subject: | Parts parts form FW |
That's even more odd considering I got essentially the same mix of ships last summer, and they were superb. I wonder what the main variable is? That drunk guy that comes in on Friday? |
|
| Author: | tchristney [ Wed Feb 28, 2007 5:37 pm ] |
| Post subject: | Parts parts form FW |
Some of the plastic land raiders in my SM2 box set were partially melted, as if they were warped when being taken out of the mold while still hot. A bit sad to think things haven't got any better. |
|
| Page 1 of 1 | All times are UTC [ DST ] |
| Powered by phpBB® Forum Software © phpBB Group http://www.phpbb.com/ |
|