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GW Financials

 Post subject: GW Financials
PostPosted: Thu Mar 23, 2006 6:12 pm 
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Hey, the commonly recurring "no support for epic" thread on the SG boards prompted me to go look at the investor relations section of the GW website.  The Nov 05 interim report is out.

Highlights:

Revenues continue to decline.  Most notably, the GWUS market is falling as independent retailers are ceasing to carry GW.

Margins are holding steady despite reduction in production, which they are spinning as good production management in the report, but which I think probably more accurately represents the continued price hikes keeping margins up despite loss of economies of scale (from lower production levels).

Much of the profit was eaten up by capital improvements, i.e. opening stores to try to compensate for US retailers bailing on them.

It openly acknowledges the LotR "bubble" and sales on the line are down 20% year-over-year, despite the continued production of new models (like the Easterlings armies).


If I were an investor (and I was a licensed stock broker), I would probably have sold out after last year's report.  After November's report, I'd be gone ASAP.

I continue to believe that they have lost sight of the fact that what made GW into a real company was dominance of the market, not profit margins.  They need to keep market share and total revenue.  The net profits will come.

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 Post subject: GW Financials
PostPosted: Thu Mar 23, 2006 6:24 pm 
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Quote (nealhunt @ 23 Mar. 2006 (17:12))
I continue to believe that they have lost sight of the fact that what made GW into a real company was dominance of the market, not profit margins. ?They need to keep market share and total revenue. ?The net profits will come.

I couldn't agree with you more, neal. Thanks for the info.

It still amazes me that the "braintrust" at GW thought that interest in LotR would last beyond The Return of the King. LotrR has become a sink hole.

Given the price increase, it's no wonder so many independent retailers have dropped GW products, which of course perpetuates a vicious cycle.

I wonder if GW will ever return to the company it used to be?  ???  I doubt it.

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 Post subject: GW Financials
PostPosted: Thu Mar 23, 2006 6:33 pm 
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I got into GW through their diversity of games. I started with HeroQuest, then moved onto their other games, Space Hulk, 40K, FB, Space Marine, Blood Bowl, etc...

I believe that in the long run they will lose profits if they keep trying to specialise so much on the big couple of games at the expense of the high quality diversity of games represented by Specialist Games (also bringing back Space Hulk would help too).

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 Post subject: GW Financials
PostPosted: Thu Mar 23, 2006 7:27 pm 
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My first game was space marine, followed by WFB, WH40K, blood bowl and now back to E:A

I think they just take themselves far too seriously, and also expect people to pay whatever they ask!

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 Post subject: GW Financials
PostPosted: Thu Mar 23, 2006 7:37 pm 
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Quote (minitj @ 23 Mar. 2006 (18:27))
I think they ... expect people to pay whatever they ask!

Ain't that the truth. In my case, GW is sadly mistaken. The last time I paid the full retail price was when I bought the E40k boxed set.

However, I might breakdown and pay full price for some Feral Orks.  :D

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 Post subject: GW Financials
PostPosted: Thu Mar 23, 2006 7:46 pm 
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Revenues continue to decline.  Most notably, the GWUS market is falling as independent retailers are ceasing to carry GW.


Yep.  I have to wonder why GW-US seems to have such a much more antagonistic relationship with indie stores than is the case with GW-UK or GW-CA.  My FLGS now only stocks one of each GW item and only replaces them as they sell;  the owner says that people are just refusing to pay GW's prices anymore.  LOTR was the last GW product that sold well in his shop;  everything else is Clicky stuff now.  Flames of War and A&A are far outpacing GW in his shop.  He laughed when I mentioned carrying Epic.

Margins are holding steady despite reduction in production, which they are spinning as good production management in the report, but which I think probably more accurately represents the continued price hikes keeping margins up despite loss of economies of scale (from lower production levels).


An unsustainable paradox, I'm afraid, but you've hit it spot on -- the margins are higher but volume is lower.  This short-term strategy hurts GW in the long run, as the higher prices drive people away and sales continue to drop.  Another brand manager might be tempted to cut prices to increase sales, but I have a hunch that Tom Kirby et. al. will simply try the blood-from-a-turnip trick that kept margins up in '05.  Sadly, this is a self-defeating strategy.

Much of the profit was eaten up by capital improvements, i.e. opening stores to try to compensate for US retailers bailing on them.

Capital improvement is a good thing -- the new CAD system GW is supposed to be using should be a no-brainer.  That said, I firmly disagree with the idea of GW trying to open its own chain of stores.  Wizards of the Coast tried it and got kicked in the teeth.  

Indie retailers ought to be GW's best friend.  They've already absorbed the start-up outlay in real estate and equipment, have an owner/manager who knows the local customer base intimately, and can survive in smaller locales that couldn't support a GW store's labor costs.  Indie stores have tax advantages as well, often operating under laws favorable to small business that GW can't take advantage of.  Not to mention that the US is *huge* compared to the UK;  my closest GW store is three hundred miles away.  The next closest store after that is over nine hundred miles away!  There's no way GW can hope to achieve the geographical saturation that the indie stores have already achieved.

If I were king of the GW-US world, I'd close all the GW stores except a few key "showroom" stores in big markets like New York, LA, Seattle, Dallas, Chicago, Atlanta, and Denver.  Then I'd open up the pipeline to indie stores with favorable terms, flexible ordering and stocking arrangements, and the like.  With all the savings from cutting retail staff, I'd hire eight or ten travelling demonstration teams to travel to the various indie stores and put on demo games to spur interest in the product.

It openly acknowledges the LotR "bubble" and sales on the line are down 20% year-over-year, despite the continued production of new models (like the Easterlings armies).

Yeah... funny how every gaming-related discussion board saw this coming two or three years ago but no one on the Board of Directors clued in.  The money from LOTR should have gone to fund and grow new releases to replace the LOTR line.  Sustainability may be a buzz-word, but it's a good buzz-word!

They need to keep market share and total revenue.  The net profits will come.

Hear, hear!  One of the truest things ever spoken.  Almost seems like fundamental economics, yet it's a concept that hasn't found much purchase in Nottingham.




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 Post subject: GW Financials
PostPosted: Thu Mar 23, 2006 7:47 pm 
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I wonder how their customer base is. Stable? Declining in the core games?

To be honest if i walked into a GW now my reaction would be akin to my younger cousins. Cool stuff, gods is it pricy and when I actually go to play a game of 40k - is that it?

I imagine in America there must be some pretty tough competition from the companies out to get GW's market share and slick products are becoming ever more easy to realise.

A funny thing here in the UK is that GW seems to go after those with a fair bit of money now, there is no cheap way in. Get the 40k box set for a pressy? Wow, you must be excited at your squad of marines. When I started wargaming 18+ years back it was with a real diversity of people. Now I find that diversity amoungst people of my age and above but increasing the younger kids I meet are the ones who have cash to burn, an ipod bounching along the ground after them and their parent picking 'em up and dropping them off at games (not that I didn't do my best to con a ride in my dads van of course!).

I got intot he other games through the old GW shop opening sales with their 25% off vouchers!

I do wonder how GW intended to turn it around - how do they get higher sales without doing the current amasing strategy of seeing how high the prices go before we start to see a real drop in sales and new starts which has to hit a point where it hurts you.

Will it diversify again? Or coat space marines with some kind of adictive drug and encourage players to suck them prior to painting? WotC and similar seem to believe they need a range of products, is that the future?

Re independants in the UK. Go back in time to when GW was expanding like mad here. Standard strategy. Supply independants, watch if there sales go up lots in GW products if so open store virtually next to them. Generated lots of bad blood and despite many public and private statements to the surviving independants (two mates of mine blame, perhaps unfairly, their shops closing on a GW opening nearby after they got the locals hooked on the product) some still lingers on.

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 Post subject: GW Financials
PostPosted: Thu Mar 23, 2006 7:49 pm 
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If GW tanks we can always buy it as a cooperative of some sort (assuming we haven't spent all of our collective monies on little miniatures).  :p

Pick up the rights to the minis for pennies on the dollar.  Ah, if only I had a few extra millions lying around somewhere. :cool:

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 Post subject: GW Financials
PostPosted: Thu Mar 23, 2006 9:16 pm 
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Thanks for the post.

GW killed itself with the long term deal on LotR, they believed they could expand the LotR universe and failed.

Collector's only wanting cool models, and gamers where put of since Two Towers cause the system couldn't handle big battles.

BFG rules. :cool:

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 Post subject: GW Financials
PostPosted: Thu Mar 23, 2006 9:40 pm 
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Quote (javelin98 @ 23 Mar. 2006 (11:46))
They need to keep market share and total revenue.  The net profits will come.


Hear, hear!  One of the truest things ever spoken.  Almost seems like fundamental economics, yet it's a concept that hasn't found much purchase in Nottingham.

Ummm... not quite guys.

Amazon.com is a perfect example of a company that put gross revenue and market share ahead of profitability and got their 'nads handed to them for it.

95% market share doesn't mean anything if your responsible for 130% of the industry losses as a cause of dumb marketing and dumber capital investments.

But specifically in regards to GW...

I would suggest that the main problem with GW is they seem to have decided that their target audience "turns over" quicker than their retail inventory does. Hence the push on only Space Marines and Tyranids for 40K as well as the price increases.

Someone somewhere said "lets rationalize the number of items we sell and push the pricing envelope since most of these kids are only going to be in it for less than two years anyways."

Soak them for all the market will allow while we can because theres always a new crop around the corner.

It's ham fisted marketing. It's half right in the sense of the turn over time of the "average" player but it neglects to remember that the older crowd are the ones who bring new people into the market.

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 Post subject: GW Financials
PostPosted: Thu Mar 23, 2006 10:46 pm 
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Hi!

In the US at least, their bonehead internet policy and the agressive marketing of competeing games seems to have taken a toll.

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 Post subject: GW Financials
PostPosted: Thu Mar 23, 2006 11:04 pm 
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Oddly, I'm not yet convinced that the no-internet-sales restriction is a bad idea.  Aside from the discounting/brand value issues, brick and mortar stores provide a tremendous marketing value that is simply not present in online stores.

Certainly, if they are hemmorhaging US retailers, one would think that selling only to hard stores would keep the stores from feeling that they are putting all their effort into getting customers into something that they just go order online.  Not having to worry about customers sending their profits to internet land should be seen as a benefit by the store owners.

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 Post subject: GW Financials
PostPosted: Thu Mar 23, 2006 11:12 pm 
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Mnay stockists in Oz are vastly reducing the GW footprint in their stores too.  The rise of GW stores means there isnt much point in them carrying the same stuff in that city.  It has seen a big increase in other ranges (specifically FOW) which can only be a good thing.

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 Post subject: GW Financials
PostPosted: Thu Mar 23, 2006 11:38 pm 
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Quote (nealhunt @ 23 Mar. 2006 (17:04))
Oddly, I'm not yet convinced that the no-internet-sales restriction is a bad idea. ?Aside from the discounting/brand value issues, brick and mortar stores provide a tremendous marketing value that is simply not present in online stores.

Certainly, if they are hemmorhaging US retailers, one would think that selling only to hard stores would keep the stores from feeling that they are putting all their effort into getting customers into something that they just go order online. ?Not having to worry about customers sending their profits to internet land should be seen as a benefit by the store owners.

Hi!

Neal, I was a B&M store and that excuse they gave to do this doesnt hold much credibility with me.

A well run store offers "services" to the customer that he cannot get from the online store. The online store can't by its nature give any services, except that of price discount. So each side must exploit its advantages over the other.

A well run store can compete favorably and consistently with online stores even without discounts because it offers services the online store cannot. I have seen this done in practice, but granted they are in a minority. This speaks more on how badly run the majoirty of B&M stores are run than any real negative effect online stores have against B&M stores

GW did it to plainly boost their direct sales through their own online portal and gain more control on the market.

Now mind you, I am of the view that B&M stores are obsolete and soon to disappear. Not on the issue of price, but that of availability. An online store can literally put EVERYTHING there is in the hobby world for sale. A B&M is physically restrcited in what it can have and can only really stock a limited quantity of good selling lines. There is no incentive for getting into new lines or trying new things since its a gamble and his margins are tight.

This is why you see B&M stores specialize in a few lines and little else Special order you say? Well, if you know anything about how distribution chains work you'll understand why store owners are notoriously bad at filling them. Add to this minimum orders, shipping costs and a few other very annoying things and that is why you can read accross the net why special order filling by B&M stores is to say the least.. lame.

Compare with online stores which can get you the most obscure things no store will ever sell.

Gaming and meeting new people? Well, if your old enough you'll remember the hobby world BEFORE dedicated gaming stores. Gaming existed then, it will exist after them. Also, the internet has rapidly filled many niches the store used to fill. You can learn, talk about and meet gamers as much as you'd like, so this communication aspect is not a sole province of stores as they'd like you to believe.

The future is online. In business you adapt or die.  :;):

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 Post subject: GW Financials
PostPosted: Thu Mar 23, 2006 11:49 pm 
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Hi Guys,

In my area, GW gaming has fallen by at least half if not more. The big GW player base disappeared with all of the shake-ups and price increases. People switched over to War Machine, FOW and other games. The "other" games had less politics and clearer rules for the most part without all the GW hype.

I don't know about all the financial stuff, but what killed GW in my area is fairly simple to identify: player dissatisfaction.

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