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Complaint re: Trades

 Post subject: Re: Complaint re: Trades
PostPosted: Thu Dec 08, 2011 10:07 am 
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kyussinchains wrote:
Oh and for the record, I would recommend E&C as a seller from my experience, the items were very well packed, just as described, and shipped pretty much on the dot, sounds like the interface between postal services foiled the above trade....

I had hoped not to have any names mentioned so that no one felt the need to add this sort of post.
I'm sure it's appreciated (and true) but I didn't want individual personalities brought into this thread.

I really hate this sort of thing :-[ .

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 Post subject: Re: Complaint re: Trades
PostPosted: Thu Dec 08, 2011 10:09 am 
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I think I agree with Mosc, any rules that were put in place are still a gentleman's agreement and would not stop any of the practices that seem to cause offense.

If it gets to the point that rules have to been made and enforced, I actually think it would be better to say take your trade to ebay or another trading site and leave TC to be about playing the game.


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 Post subject: Re: Complaint re: Trades
PostPosted: Thu Dec 08, 2011 10:12 am 
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Onyx wrote:
kyussinchains wrote:
Oh and for the record, I would recommend E&C as a seller from my experience, the items were very well packed, just as described, and shipped pretty much on the dot, sounds like the interface between postal services foiled the above trade....

I had hoped not to have any names mentioned so that no one felt the need to add this sort of post.
I'm sure it's appreciated (and true) but I didn't want individual personalities brought into this thread.

I really hate this sort of thing :-[ .


You're right, I apologise and I'll re-word my post to attempt to prevent this turning into a good/bad feedback forum

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 Post subject: Re: Complaint re: Trades
PostPosted: Thu Dec 08, 2011 10:22 am 
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Onyx wrote:
I had hoped not to have any names mentioned so that no one felt the need to add this sort of post.

Since you forgot the part where I refunded all the money you'd sent me, I thought it was worth pointing out that the trade wasn't really as bad as you remembered it being.

The only money you were left out of pocket in the end was money you sent as compensation for my lost time, something I was pleasantly surprised by as we had agreed upon a full refund... which makes you a true gent, sir.

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 Post subject: Re: Complaint re: Trades
PostPosted: Thu Dec 08, 2011 10:50 am 
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When you are as old as me and have had an epic addition for as long as adeptus titanicus, you will have received a lot of packages from all over the world. Interestingly in the last 23 years i have had only one package go missing. It was an ebay purchase. It was registered and insured. It was tracked to Brisbane(where i live) but shown as never delivered. It has never turned up. The transport company was well known and credentialled internationally. I got my money back and the supplier was not out of pocket as it was insured. We were both disappointed as I didn't see the stunning titan that was in the package and the seller didn't know what happened to his brilliant conversion. After that i would always chose the most economical air postage and take my chances. That option hasn't failed me yet.


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 Post subject: Re: Complaint re: Trades
PostPosted: Thu Dec 08, 2011 11:13 am 
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Howdy Onyx,
Your first example from the first page I felt was not worth mentioning because you really weren't out anything. The guy sold the mini's to somebody else, you were out zero dollars, no harm no foul. It was that kind of transaction, however, that any sort of 'forum rules' would apply to and exactly the kind of transaction that doesn't need to be regulated.

Your second example (above) was NOT a good situation. With that said, no forum rules would have ever prevented what happened. Not ever. Not even on eBay would the rules have protected you.

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 Post subject: Re: Complaint re: Trades
PostPosted: Thu Dec 08, 2011 11:24 am 
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Quote:
With that said, no forum rules would have ever prevented what happened.

Yes, no forum rule would have protected him from receiving a full refund. ;D

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 Post subject: Re: Complaint re: Trades
PostPosted: Thu Dec 08, 2011 11:36 am 
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yes. you're a monster! (see, it says so right on your avatar)

australia post (and more particularly to me, the contractor they use to deliver parcels) are pretty problematic:
i've had a parcel take 7 months to arrive.
i've had several parcels arrive weeks late and badly damaged
i've had damaged parcels delivered at 4:55 friday afternoon
i've had parcels never delivered, the contractor just said there was noone home, and left it with the post office (i tend to find out a month later when the final notice got delivered by the postman)

as for problems on the various buy-forums;
i've had an ebay seller apparently send 3 identical parcels to my address, none ever showed up (all tracking information incorrect or missing) though he then refunded me the money
i've had a bartertown seller (recommended to me via here) apparently never send me the parcel at all. he communicated with me saying he would try to find the parcel and resend it or refund my money, but since the paypal 'disputes' window lapsed, i havent heard squat from him
i've had a damaged parcel with some missing parts from a seller here (that one is australia posts fault though, and i got half the value of the missing figures back after about 4 months screwing around)
i've had too many problems on WAU to list

i've also had plenty of good experiences on each of those places (except bartertown, which is currently a 100% failure rate)
the best ratio of success had been here on taccoms, where no rules are enforced, but people are usually not douchebags.
the worst, (excluding bartertowns incomplete samplesize) by far, is WAU. where there are plenty of rules, but people either ignore, or bend them at whim anyway.

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 Post subject: Re: Complaint re: Trades
PostPosted: Thu Dec 08, 2011 11:46 am 
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Evil and Chaos wrote:
Quote:
With that said, no forum rules would have ever prevented what happened.

Yes, no forum rule would have protected him from receiving a full refund. ;D


:)

I think that rounds out my argument perfectly. Or as my dad frequently says, "If it ain't broke, don't fix it."

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 Post subject: Re: Complaint re: Trades
PostPosted: Thu Dec 08, 2011 9:12 pm 
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I have now read through this thread, and thanks to people on both sides of this discussion. In particular, thanks for the good natured posts, as this topic has the potential to kick off, and I am very pleased that it didn't.

Dobbsy wrote:
Is the wargames trades section a bidding site?

Recently a thread was posted asking for "bids" on some items and I thought the whole process should be transparent but ended up a blind bidding auction through PMs.

Can we please get some firmer rules regarding sales of items on here? Perhaps state that people need to put in an asking price for goods they wish to sell rather than a blind bidding auction? Getting a reply "sorry that's not enough" is a little irritating.


I admit that I missed the thread that this relates to, and I will not go and chase it down as it is not important. However, I do agree that sales here should be conducted openly and clearly whenever possible. This board exists to help the community, and I feel that a fair price does more good to the game and the players than 'bargains' or excessive profits.

This is not - and I have no intention of it turning into - a sales and trade site. Sales are listed here to add to the community, to allow transactions between community members, and to the benefit of the people who actually play and love the games.

Jaggedtoothgrin wrote:
i dont entirely agree, people should have the option to sell how they want to who they want, and should have the freedom to decide what criteria they use to decide those. that includes the ability to exclude certain buyers. this is doubly so for epic, where we're plagued by resellers on ebay. if people want to hold an auction, then they should be able to do so without worrying about it going off to someone who only wants to triple the price and relist it. if they want as much money as possible for their item, they should be allowed to entertain offers until they're happy. people shouldnt be forced to sell to me just because i was first off the mark.

transparency is a good thing too, but again, there are some potential detriments to having people openly bid on things, and in the end it should probably be the sellers decision as to how they handle it, and if you're not happy with their decision, ask for an adjustment, or just dont buy from them.


While I entirely agree that people should be able to a) choose who they sell to, and b) get the best price for their items, it should not be a matter of guessing the value of an item being sold. I have similar issues as a buyer on several sites, where people list items and ask for best offers, at which point I have no idea what ball-park the seller is even thinking about and so my offer may even offend. I don't think that it does either side any good, and makes the sales process more drawn-out than it really needs to be.

Adding a suggested price gives people a starting point at the very least. If certain buyers are to be excluded, they can still be and there is no obligation to sell - or to sell to that person - at all. I do, however, acknowledge that even 'open' sales are really auction clones. If I put something up here for a price, and get two responses, at different prices, I will most likely take the higher one. The difference is that I should state what I am looking for, for the item. If people are not prepared to pay that then it doesn't waste both of our time. I feel that adding a guide price to a listing doesn't stop people offering less (or even more) than this, but does mean that if you are not prepared to pay half of this guide price, you know from the start and avoid any difficult exchanges.

In addition, any trades online - and this goes from this forum all the way up to eBay - are just ways of negotiating a price. They are not contracts to sell (no matter how much eBay wants to convince people otherwise). Most people would go through with a trade after agreeing it, and not doing so is 'bad form' as a trader. Any trade or sales site is really just a matching site under a different name - there is little difference between eBay and match.com in the end, and the role in both is to introduce two compatible people together! :o

The trouble with any kind of regulations in the trade section here is that it is simply very difficult to enforce them. Also, there is a certain amount of self-regulation involved. If someone wants to conduct a 'bid' system for their items, they are likely to put off a section of potential buyers who don't like this kind of system, and therefore restrict their income, and it becomes counter-productive.

My personal view on this is that a set of guidelines would be a good idea. These would be tips for successful sales and trades. Sellers not following these would not be removed from the boards or pulled up in any way, but rational explanations of each guideline with reasoning on how it is good for both the buyer and the seller, would be logical. Issues such as:
- post via registered/signed for, it's a little more expensive but insured and tracked and protects both sides
- place a guide price in sales listings, buyers are likely to ignore items without a guide price
- sticking to agreed trades and making communication a priority results in more trust ina seller, who can then get higher prices
- if a seller has eBay feedback or feedback elsewhere, put a link in the item description, and if a seller has done this, contact them through this site as well to verify it's really them

In other news, I am also prominent on another site, which is developing an auction site for people who have become fed up with eBay:

http://www.collectorbam.com

This site is still being fine-tuned, but I have the ability to put forward suggestions to the admins there for any changes, etc. For example, the shipping options when setting up as a seller are tricky. However, it is currently entirely free to list and sell, the only fees right now are PayPal fees.

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 Post subject: Re: Complaint re: Trades
PostPosted: Thu Dec 08, 2011 10:25 pm 
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Thanks for your response CS, much appreciated. :)


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