Moscovian wrote:
I appreciate that some people get burned on trades. It sucks. I get it. And I admire the good intentions, but the number of people who have gotten screwed on trades on Tactical Wargames has got to be less than ten and is probably less than five.
Ok Mosc, I have another story for you.
This is regarding Forumware but the outcome is what's important.
I placed an order with a TacComms person (I am not naming this person and that person does not need to come on here and defend themselves - this is just another example of what can happen and leave a buyer in a bad situation).
I consider it to have been a reasonably substantial amount of money. Registered postage was paid for aswell (at the insistence of the seller).
Payment was sent and then I waited and waited and waited.
After over a month had gone by (probably nearer 2 from memory), I PM'd the seller and asked if he could let me know the date my order was sent. He couldn't provide the exact date. Furthermore, he couldn't provide the registered postage details (they had been misplaced).
When I asked if my order could be re-sent I was told that I would have to pay for another complete order. This seemed unreasonable to me and then I was informed that the seller would not do business with me anymore. So that left me out of pocket and with nothing to show for my money.
I contacted the seller again and managed to negotiate a deal where I would pay half the cost of a new order and pay again for registered postage. I asked to be informed as soon as the parcel was posted.
And then I waited, and waited, and waited.
No communication.
After another few weeks, I contacted the seller and asked about the delay. I was informed that my order had been sent weeks ago...
I was provided the tracking details and followed it up. It turns out they were the wrong tracking details...
To lose one package in the mail is
unfortunate (something that has never happened to me), to lose 2 seems very odd.
The inability of the seller to provide the tracking details for either package is
unfortunate.
The upshot of all this was that I was out of pocket over $100AUS and had nothing to show for it.
Should I have posted the sellers name on the bad trader list?
At best, he's just guilty of not keeping the tracking details for me to follow up.
At worst, he took my money and didn't even bother sending the goods (I do not believe this to be the case but how can I possibly know? ).
This sort of thing does happen. It is not fair and there really should be a way for the members of a forum to follow this sort of thing up. We are dealing with peoples money (sometimes a lot of it - we just placed a group order with a Forumware seller for for $500AUS

). This should be regulated.
*Again, the seller need not come here and answer this post. In fact I'd rather they didn't. If I had a problem with it, I would have taken it further at the time.