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Couple Of Imperial Guard Questions

 Post subject: Couple Of Imperial Guard Questions
PostPosted: Wed May 07, 2003 6:18 pm 
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Quote (primarch @ 07 2003 May,07:35)
GW AUS, the aussies will ONLY be seeing this game through overseas orders, GW AUS will not be distributing this game. Isn't that nice? What sort of message is this sending?

GW Aus also doesn't appear to like Warmaster very much either as I have heard horror stories about the lack of support for that game in Australia.

I think that GW Aus just wants to stock 40K and WFB and ignore the Fanatic games.

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 Post subject: Couple Of Imperial Guard Questions
PostPosted: Wed May 07, 2003 7:58 pm 
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GW Aus seems to have a very poor attitude towards virtually all of Fanatic's Games- there seem to be complaints about them regarding BFG on the Yahoo list quite a bit.... :L

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 Post subject: Couple Of Imperial Guard Questions
PostPosted: Wed May 07, 2003 8:30 pm 
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Hi!

I agree with both, GW AUS seems to be into the attitude of "if it ain't warhammer or 40k dont bother me".

What I dont understand is if they are all the same company, how can one branch decide to shaft a game that has not come out? I mean its like Microsofts overseas divisions refusing to sell windows XP, its very odd.

Thanks for the exact WD issue stormseer, I'll remember it. Is there any way I can get a scanned copy of it? I remember he got ripped quite a bit online after that WD piece......

But seriously though, has anyone heard ANY GW bigwig being involved in epic A? Granted that not having Gavin involved is definately a blessing, but Chambers wasn't too bad (perhaps not too good either but thats another topic). When we describe this as being "jervis's baby" we're not kidding, it seems he's pretty alone on this one. That sucks, can't GW have the decency to fully support one of its better game designers?

You gotta feel for the guy, there is only so much he can do alone.

Primarch

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 Post subject: Couple Of Imperial Guard Questions
PostPosted: Wed May 07, 2003 8:43 pm 
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Quote (primarch @ 07 2003 May,12:30)
What I dont understand is if they are all the same company

They are an independent company. As is GW Canada and GW US.

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 Post subject: Couple Of Imperial Guard Questions
PostPosted: Wed May 07, 2003 11:26 pm 
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Quote (pixelgeek @ 08 2003 May,03:18)
Quote (primarch @ 07 2003 May,07:35)
GW AUS, the aussies will ONLY be seeing this game through overseas orders, GW AUS will not be distributing this game. Isn't that nice? What sort of message is this sending?

GW Aus also doesn't appear to like Warmaster very much either as I have heard horror stories about the lack of support for that game in Australia.

I think that GW Aus just wants to stock 40K and WFB and ignore the Fanatic games.

I can tell you from bitter personal experience in 3 different Sydney stores, that their policy is that you cant join their group unless you have a substantial 40k, WFB or LOTR army.  The only other game they stock is Mordeheim as apparently it seels well here.

Now I understand they are a buisness as we've been discussing here and in other threads, but when you are told you arent welcome to play epic int he store as nobody is interested in it, I get a bit shirty.  Its not like I'm not playing a GW product.

GW Aus, like all the others, is a linked but independant company.  They have already stated that apart form the 4 games listed above, they will not import the stock into the country, not even for Mail Order sales.

That means for us Aussies playing BFG, Epic, Warmaster or anything else besides, you have to order from overseas, pay extra for shipping and wiat upto 3 months.

I dont want to sound like a whinging old bloke, but its my hobby too and my money along the way is as good as anybody elses.

I will support EA when it comes out and I have enjoyed playtesting it- it has revived an old game for me and brought back some great memories.  As we have seen more plastics are coming as well.  But unless GW Aus changes its mind, my purchases and support in stores will be far less than I would wish, if only because this hobby will become even more uneconomical.

And we wouldn't want Kitty to starve would we L4? :cool:

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 Post subject: Couple Of Imperial Guard Questions
PostPosted: Wed May 07, 2003 11:53 pm 
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Wow.  Telling you not to show up, even though you plan to play GW is pretty crappy.  I guess if they aren't going to stock it, it's a waste of time and space for them, though.

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 Post subject: Couple Of Imperial Guard Questions
PostPosted: Thu May 08, 2003 12:16 am 
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Quote (nealhunt @ 07 2003 May,15:53)
I guess if they aren't going to stock it, it's a waste of time and space for them, though.

Sure is but it makes you wonder why they won't even try the game out?

Maybe shipping to Australia is enough of a pain in the ass that it isn't worht the risk to try out other games?

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 Post subject: Couple Of Imperial Guard Questions
PostPosted: Thu May 08, 2003 1:22 am 
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Hi!

The sad truth is that while GW AUS takes this attitude to ridiculous levels, I have seen it in GW stores in the US too. I have gotten from blank stares, to the condescending "oh, we dont carry that" from them. Its really hard for me to understand how a company can permit its stores (or in the sace of GW AUS its management) to have such a blatant negative attitude towards ONE OF ITS OWN GAMES. We're not talking about a competitor, but a game made from the designers that make all the other games they sell. Mind boggling.

Its very important for a companies stores and employees to give a positive attitude and enthusiasm for its products. How do you expect a game to sell when the company employees tell you they dont play or want it in their store?

GW is GW's worst enemy.

Primarch

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 Post subject: Couple Of Imperial Guard Questions
PostPosted: Thu May 08, 2003 2:42 am 
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Wow Tas!  Sounds like the Taliban are running G/W Down Under ?  :o    I'm glad Kitty works over here :unclesam: !  For a number of reasons ! :D

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 Post subject: Couple Of Imperial Guard Questions
PostPosted: Thu May 08, 2003 10:47 am 
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Quote (primarch @ 08 2003 May,01:22)
The sad truth is that while GW AUS takes this attitude to ridiculous levels, I have seen it in GW stores in the US too. I have gotten from blank stares, to the condescending "oh, we dont carry that" from them.

happens in the UK as well

when I go into my local UK stores and mention I play epic they look at me, and indicate that I am a "fanatic"...

actually the other day I went into my local GW shop top purchase Codex Daemonhunters (I know, I know, but I like the concept - though I really dislike the concept of Chaos...)

So there I was, and I thought, before I purchase I will browse and have a look at a few things in the flesh... when a red shirt came over

RS: Do you need any help there?

Me: No I'm fine, I'm just looking, thanks.

RS: Looking for anything in particular?

Me: No just having a browse.

RS: Which army are you looking for stuff in particular?

By this time I knew I wasn't going to get rid of him been polite and was tempted to walk out, so

Me: I'm not going to get rid of you am I!

at which point the Red Shirt walked away...

They are persistent in there...

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 Post subject: Couple Of Imperial Guard Questions
PostPosted: Thu May 08, 2003 10:48 am 
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Mate the Taliban are in Rio with Uncle Saddam, and living in Ronnie Biggs' old house

Dont worry...Kitty's sister/cousin/college room-mate is over here (and curiously enough is also caklled Kitty!) :laugh:

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 Post subject: Couple Of Imperial Guard Questions
PostPosted: Thu May 08, 2003 11:22 am 
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GW is not all evil though. I have a great customer service tale of them....

I'd almost finished my Space Marine Battlebarge for BFG to find I was missing a single side bit.  Quite peeved, I packed the whole thing up and went down to the store to plead my case.  The manager took a look, complimented my paint job and when I asked for a replacemnt part, gave me a brand newbie off the shlef and apologised for the inconvenience.  You cant get better than that!

The new bit of course went onto the almost finishe dmodel.  The Battlebarge with a few bits missing is now 50% of the way through its conversion to a Chaos Space Marine Battlebarge, and it look AWESOME (sorry no pics yet)

Hope that story fills you with some hope

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 Post subject: Couple Of Imperial Guard Questions
PostPosted: Thu May 08, 2003 12:48 pm 
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Jimbo - the enthusiasm of red-jumper staff in UK stores is a constant source of amusement for me. I tend to go to a variety of stores in the South, and the general attitude is fairly similar. I am often approached as I get in the door and asked what armies I collect and what I want to buy next.

It is often a good idea to say that you are looking for an Epic second edition metal Marine dreadnought or similar, just to see their expression. Also mention that your friends bet that you couldnt find it in a GW store, and you defended the store.  :D  One of the best stores, where this happens the least, is actually the Oxford St store.

The Mail Order and returns policy is one of the best that I have seen, and is the highlight of the company. Still, as an old timer I remember that you used to get a LOAD of free stuff when you mail ordered! If you bought a couple of igures, they would throw in the rest of the castings from the batch as well!

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 Post subject: Couple Of Imperial Guard Questions
PostPosted: Thu May 08, 2003 1:23 pm 
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Hehe, I'm feeling very lucky to be living in the UK now :laugh: .....My local store is great- the staff are usually really helpful; I asked if they had any Epic stuff at all and the manager went out the back, and hunted out a some Firepowers and a load of Epic Mags- and then gave me them at a discount of nearly ?5!! GW generosity- not something you see all that often :;): ...tho Tas's story is the most surprising- A free Battlebarge- nice!! :D

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 Post subject: Couple Of Imperial Guard Questions
PostPosted: Thu May 08, 2003 2:07 pm 
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Quote (CyberShadow @ 08 2003 May,12:48)
The Mail Order and returns policy is one of the best that I have seen, and is the highlight of the company.

though I wish they would get it right

every order I have ever ordered from them in the last five years has been wrong

in my last they sent me a small flying base rather than a large one

though to be honest they did (in the past) correct the orders

Still, as an old timer I remember that you used to get a LOAD of free stuff when you mail ordered! If you bought a couple of igures, they would throw in the rest of the castings from the batch as well!


oh I remember that, that was always nice

:blues:

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