Cant help you with the items, but I know what you mean about postage. Their automatic system wanted to charge me €17 to post two packs of infantry! I Was told to get hold them , and I tried twice. First time they claimed there email was done (on here no less) and tried again with nothing. Giving up on HLS now, waste of time.
Hoping that vanguard get a chance to buy them, they would have done much better things with the range than what has happened.
Might be worth you posting on to the epic page, as some people there still seem to have a way of getting hold of HLS, though you might be waiting till hell freezes over for the reply!